galérais

/ɡa.le.ʁɛ/galérer
1.
verbIndicative1stImperfectSing1,2

to struggle; to have a hard time (doing something)

La semaine dernière, je galérais pour joindre le service client : leur téléphone coupait sans arrêt.

Last week I was struggling to reach customer service—their phone kept cutting out.